Ravencoven.com Privacy Policy
Last Updated: 13.03.2022
Introduction
This Privacy Policy outlines how Ravencoven.com ("the Site," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit or make a purchase from our website. This policy is in compliance with the General Data Protection Regulation (GDPR) and other relevant legal frameworks.
Personal Information Collected
Device Information
When you visit our Site, we automatically collect specific information about your device, including, but not limited to, your web browser, IP address, time zone, and installed cookies. This information is collected through various technologies such as cookies, log files, web beacons, tags, and pixels. This type of automatically-collected information is referred to as "Device Information."
Order Information
When you make a purchase or attempt to make a purchase on the Site, we collect several types of information, including your name, billing address, shipping address, payment details, email address, and phone number. This type of information is referred to as "Order Information."
Use of Personal Information
We primarily use Order Information to fulfill any orders placed through the Site, including processing payments, arranging shipping, and providing invoices or order confirmations. Additional uses include:
- Communicating with you;
- Screening orders for risk or fraud;
- Providing promotional information, in accordance with your preferences.
Sharing Personal Information
We share your Personal Information with third-party service providers to facilitate the uses described above. We may disclose your Personal Information to comply with applicable laws, legal requests, or to protect our rights.
Email Marketing
If you subscribe to our newsletter or make a purchase, we may use your email address for email marketing, including but not limited to weekly free patterns, promotions, and announcements.
Behavioral Advertising
We may use Personal Information to deliver targeted advertisements.
Do Not Track
We do not alter our Site's data collection practices when a Do Not Track signal is received from your browser.
Your Rights
If you are a resident of the European Union, you have the right to access, correct, update, or delete your Personal Information. Contact us to exercise these rights.
Data Retention
We retain your Order Information until you request its deletion.
Changes
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or other reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For inquiries, please email us at info@ravencoven.com.
Email Marketing Opt-In Policy
Consent to Receive Marketing Emails and Free Pattern Offers
By making a purchase from Ravencoven.com, you are opting in to receive marketing and promotional emails from us. These emails may include information about new products, special offers, free pattern offers, and other updates to improve your shopping experience across our portfolio of websites.
How We Use Your Information
We will use your email address for marketing purposes to communicate with you about our products and services, not only from Ravencoven.com but also from our other related websites. We may occasionally offer free patterns as part of our marketing campaigns.
We will not share your personal information with third parties for marketing purposes without your explicit consent.
Cross-Site Marketing
By opting in, you agree to receive marketing communications from our other websites as well. We aim to provide a cohesive shopping and informational experience across all our platforms.
Opting Out
If you wish to opt out of receiving marketing emails and free pattern offers from us at any time, you can do so by clicking the "unsubscribe" link at the bottom of any marketing email you receive from us. Alternatively, you can contact us directly to remove your email address from our marketing list.
Changes to this Policy
We reserve the right to change this Email Marketing Opt-In Policy at any time. Any changes will be effective immediately upon posting to our shop's policy page, and your continued use of our services after such changes will constitute your acceptance of the changes.
